Privacy policy

Global Transaction is committed to protecting your privacy. Contact us if you have questions or problems regarding the use of your personal data and we will be happy to help you.

By using this site or / and our services, you accept the processing of your personal data as described in this privacy policy.

Definitions

Personal data - any information relating to a identified or identifiable natural person.

Treatment - any operation or set of operations carried out on personal data or on sets of personal data.

Affected person - A natural person whose personal data are being processed.

Child - a natural person under the age of 18.

We - Global Transaction operated by the company Commercial Agence Mercure SAS.

Data protection principles

We are committed to respecting the following data protection principles:

• The treatment is legal, just, transparent. Our treatment activities have legitimate reasons. We always consider your rights before processing personal data. We will provide you with information regarding the processing of data on request.

• Treatment is limited to the goal. Our treatment activities correspond to the objective for which personal data were collected.

• The treatment is done with a minimum of data. We collect and treat only the minimum amount of personal data required regardless of the objective.

• The treatment is limited with a period of time. We will not keep your personal data longer than necessary.

• We will do our best to ensure the accuracy of the data.

• We will do our best to ensure the integrity and confidentiality of the data.

Data subject rights

The subject of the data has the following rights:

1. Right to information - which means you should know if your personal data is being processed; What are the data collected, from where they come and why and by whom they are treated.

2. Right of access - which means that you have the right to access the data collected from / about you. This includes your right to request and obtain a copy of your personal data collected.

3. Right of rectification - which means that you have the right to request the rectification or the erasure of your personal data that are inaccurate or incomplete.

4. Right of erasure - which means that in certain circumstances, you can request that your personal data be erased from our archives.

5. Right to restrict the treatment - meaning that certain conditions apply, you have the right to restrict the processing of your personal data.

6. Right of opposition to treatment - This means in some cases that you have the right to oppose the processing of your personal data, for example in the case of direct marketing.

7. Right to oppose automated processing - which means that you have the right to oppose automated processing, including profiling; And not to be subjected to a decision based solely on automated processing. You can also exercise this right whenever there is a profiling result that produces the legal effects that concerns you or affects you significantly.

8. Right to data portability - You have the right to obtain your personal data in a machine readable or, if it is feasible, by direct transfer from one processor to another.

9. Right to file a complaint - In the event that we refuse your application under access rights, a reason you will be provided. If you are not satisfied with how your request has been processed, please contact us.

10. Right through the supervisory authority - which means that you have the right using a supervisory authority and the right to other legal remedies such as demanding damages.

11. Right to withdraw your consent - You have the right to withdraw any consent given for the processing of your personal data.

Data we collect

Information that you have provided us

It can be your e-mail address, your name, your billing address, your personal address, etc., mainly the information needed to deliver a product / service or to improve your customer experience with us. We record the information you provide to us so that you can comment on or perform other activities on the website. This information includes, for example, your name and e-mail address.

This also includes the third party delivery address, if you ask us to deliver to a person you. You are responsible for the information you register and have beforehand by this third party to provide us with this information used in the strict framework of delivery.

Information collected automatically about you

This includes information automatically stored by cookies and other session tools. For example, your basket information, your IP address, your purchase history (if applicable), etc. This information is used to improve your customer experience. When you use our services or view the content of our website, your activities can be recorded.
Information from our partners
We collect information from our trusted partners with the confirmation they have legal reasons to share this information with us. These are either information that you have provided them directly or have collected about your subject for other legal grounds.

Public information

We could gather information about you who are publicly available.

How do we use your personal data ?

We use your personal data to:
• Provide you our service. This includes, for example, the registration of your account, the ability to provide you with other products and services that you have requested; provide you with promotional items, at your request, and contact you about these products and services; communicate and interact with you; and inform you of changes to services.
• Improve your customer experience.
• fulfill a legal or contractual obligation ;
We use your personal data for legitimate reasons and / or with your consent.
Due to the conclusion of a contract or the execution of contractual obligations, we treat your personal data for the following purposes:
• To identify you
• provide you with a service or send / offer you a product;
• communicate, either for sale or billing;
On the basis of legitimate interest, we treat your personal data for the following purposes:
• to send you personalized offers (from us and / or carefully selected partners);
• Administer and analyze our clientele (shopping and historical behavior) to improve the quality, variety and availability of products / services offered / supplied;
• Conduct questionnaires on customer satisfaction;
As long as you do not inform us otherwise, we plan to offer similar products / services or identical to your shopping history / corresponding to your navigation behavior to serve our legitimate interest.
Finally, and with your consent, we treat your personal data for the following purposes:
• send you newsletters and campaign offers (from us and / or carefully selected partners);
• for other specific purposes, for which we have asked for your consent each time ;
We treat your personal data to fulfill the obligations arising from the law and / or use your personal data for the options planned by law. We reserve the right to make personal data collected anonymous and use these data. We will use data outside the scope of this policy only if they have been anonymous. We keep your billing information and other information collected about you as long as necessary for accounting purposes or to be in line with other legal obligations, but not more than necessary.
We could process your personal data for other purposes that are not mentioned here, but are compatible with the initial lens for which the data were collected. To do this, we will make sure that:
• the link between the purposes, the context and the nature of the personal data is adapted to a subsequent treatment ;
• subsequent treatment does not affect your interests ;
• There is an appropriate backup for treatment.
We will inform you of any subsequent treatment and purposes.

Who else can access your personal data ?

We do not share your personal data with strangers. In some cases, personal data concerning you are provided to our trusted partners so you can provide you with a service or improve your customer experience. We share your data with:
Our processing partners:
LWS, (our host located in France) and our payments and deliveries providers and the internal team of the Mercure Commercial Agency who operates the Global Transaction Web Shop.
Third party connected:
We only work with treatment partners able to ensure an adequate level of protection of your personal data. We do not disclose your personal data to third parties or officials when we are legally required to do so. We could disclose your personal data to third parties if you have agreed or if there are other legal grounds.

How do we secure your data
We do our best to protect your personal data. We use secure protocols for communication and data transfer (such as https). We use anonymization and pseudonymia when appropriate. We monitor our systems to detect potential vulnerabilities and attacks.
We brought an additional layer of protection using CloudFlare security services.
Even if we do our best, we can not guarantee the security of information. However, we are committed to informing the competent authorities of data violations. We will also notify you if there is a threat to your rights or interests. We will do everything that is reasonably possible to prevent safety violations and help the authorities in case of violation.
If you have an account at home, know that you need to keep your username and password secretly and change it regularly.
Children
We do not intend to collect or knowingly collect information from children. We do not target children with our services
Cookies and other technologies we use
We use cookies and / or similar technologies to analyze customer behavior, administer the website, track user movements and collect user information. This is done to customize and improve your experience with us.
A cookie is a small text file stored on your computer. Cookies store the information used to help operate the sites. We can only access cookies created by our website. You can control your cookies at the browser. Choose to disable cookies can prevent you from using certain features.
We use cookies for the following purposes:
• Cookies needed: These cookies are needed for you to use some important features on our website, such as connection. These cookies do not collect any personal information.
• Functional cookies: These cookies provide features that make use of our more convenient service and offer more personalized features. For example, they can remember your name and e-mail address in comment forms. So you do not need to get back this information the next time you comment.
• Analytical cookies: these cookies are used to monitor the use and performance of our website and our services
• Advertising cookies: These cookies are used to broadcast relevant advertisements for you and your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed on the website by advertising networks with the permission of the site operator. These cookies remember that you visited a website and this information is shared with other organizations such as advertisers. Often, targeting or advertising cookies are related to the features of the site and are provided by another organization.
You can delete cookies stored in your computer through your browser settings. You can also control some third party cookies using a privacy improvement platform, such as optout.aboutads.info or youronlinechoices.com. For more information on cookies, visit allaboutcookies.org.
We do not use Google Analytics to measure traffic on our website. We simply use our basic analytical tool of Prestashop. Our site works with the CMS of Prestashop.

Contact information
Supervisory authority
Application ongoing with the CNIL: Waiting number.
Changes to this privacy policy
We reserve the right to make amendments to this privacy policy.
Last modification carried out on 30/06/2025.

* In case of dispute on the content presented on this page, only the content of the French language remains the only contractual legal room. The translation of other languages being made by Google Translation is only for facilitation a succinct understanding of the original French version.