General conditions of sale

General conditions of sale

Our general conditions of sale

1 - Application

These general conditions of sale (hereinafter "CGV") define the conditions applicable to the sales concluded between, on the one hand, the persons making a purchase via the website www.https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation, hereinafter referred to as "the Customer" and, on the other hand, the company's publisher and operation of the site, commercial agency Mercure SAS, listed at the SCR of Saint-Malo (35) and having its head office at 11, rue de l'equimac - 35610 trans-the -Foree France.

The CGVs are accessible at any time on the site www.https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation (French language) and will prevail, where appropriate, on any other contradictory document. They apply in their version in force at the time of the order. No purchasing conditions will be opposable to the commercial agency Mercure SAS - Global-Transaction.fr.

The Mercure Commercial Agency reserves the right to adapt or modify the GTCs at any time and without notice. In this case, the adaptations or modifications will be applicable to any order involved from the publication of the CGV modified on the site www.https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation.

If one of the stipulations of these CGV was or became nil or unenforceable, the validity of the other stipulations would not be affected. The zero or unemployed stipulation would then be replaced by the applicable legal or regulatory provisions.

2 - Legal information

Name: S.A.S. Mercure Commercial Agency

Variable social capital: 400 to 40 000 €

Address Headquarters: 11, rue de l'equimac - 35610 Trans-la-Forest - France

Email address: contact@global-transaction.fr

Telephone: 06.36.77.69.60

Registration: RCS Saint-Malo B 808703854

VAT identification number: FR51 808703854

Host: LWS 4 rue Galvani, 75017 Paris

3 - Order

To order, the customer must go directly to the website https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation.

3.1 Customer's prior identification

To place an order, the customer must identify with his email address and password.

For any first order, the customer will have to follow a procedure for creating an account indicated on our website. The customer undertakes, on the occasion of the creation of his account, to provide accurate and complete information.

In case of loss or forgetting the password, the customer will be able to ask for him by going to his customer account and clicking on "I forgot my password". He will then receive his password on the email address he communicated at the time of registration.

3.2 Registration and validation of the order

Once the basket is validated, the customer will have to accept the general conditions, choose the address and the mode of delivery, and finally validate the method of payment, this last step formalizing the contract of sale between Global-Transaction.fr - commercial agency Mercure SAS and the customer.

Global-Transaction.fr reserves the right to cancel or refuse any order from a customer with which there is a dispute relating to a previous order. Any order is accepted subject to receipt of its regulations. Any order is acceptance of prices, descriptions of the products offered for sale and present general conditions of sale.

For any questions regarding the follow-up of an order, the Customer must consult his customer account on the website or call the customer service at 06.36.77.69.60 monday to Friday from 09:30 to 11:30 and from 14:30 to 16:30. The Global-Transaction.fr website is for individuals and does not address a clientele of professionals. The commercial agency Mercure - Global-Transaction - Global-Transaction.com reserves the right to refuse any order from professionals.

4 - Price

The prices of our products are mentioned in euro, all taxes included, excluding participation in the processing and delivery charges the amount invoiced in supplement will be indicated to the customer during the final validation of the order (see delivery terms).

The commercial agency Mercure - Global Transaction - Global-Transaction.fr reserves the right to change its prices at any time without notice. The products are charged on the basis of the tariff in effect at the time of the registration of the order.

However, the price in effect on the date of validation of the order and appearing on the order confirmation will be the final price invoiced for the said order unless error obvious.

For a delivery to the European Union, the amount of the customer order will be calculated all taxes included, after application of the VAT of the country of delivery concerning the current rate, the site Global-Transaction.fr being for individuals and does not address a clientele of professionals. If despite all a professional made an order on the site, the VAT of the country of delivery at the rate in force would remain applicable, the site does not allow a professional client to publicize his intra-Community VAT number. (As an exceptional way, if a professional had to place an important order greater than 600 €, we could on his express request, proceed with a refund of VAT and a billing regulator manually)

In the case of a technical problem on the online sales site www.https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation, The Commercial Agency Mercure reserves the right not to ship items whose prices displayed would be wrong. If it had to happen, the articles concerned would be refunded in full.

5 - Duration of validity and availability

The products and offers offered by the commercial agency Mercure SAS - Global Transaction - Global-Transaction.fr are valid as long as they are visible on the site and within the limits of available stocks. Any product that can be ordered is in stock. However, very exceptionally, breaks may occur afterwarding the order, ACM - Global Transaction - Global-Transaction.fr undertakes to inform the customer by email as soon as possible. He will then be asked for the sequence that he wishes to give his order: replacing by another product, cancellation and refund of the order, generating a credit or waiting for replenishment if possible. In case of cancellation of the order, the sums paid by the customer, corresponding to the products whose command is canceled, will be reimbursed within fourteen (14) days after the cancellation of the order.

6 - Conditions of payment

Payment only takes place by immediate bank transfer. This method of payment becoming more and more used because the buyer (SE) no longer provides his bank references that thus avoiding any risk of fraud to the credit card.

Just after your order, you receive our IBAN allowing you to do just after finalizing your order to proceed with your transfer. Upon receipt of your bank transfer, we confirm your reception and we preserve your order for shipping.

The price is payable cash, in full on the day of ordering the customer. No discount will be granted.

An credit can only be used by the customer only for one and the same order. It is therefore up to the customer to ensure that the amount of the order covers the value of the credit. No refund of having, partial or total, can not be done.

Products remain the property of Global Transaction until the full price cashing by Global-Transaction.fr

7 - Delivery

Products purchased on Global-Transaction.fr are currently delivered only in EEC countries.

The indicated delivery date is an extreme delivery date. It is not contractual because dependent on our transport partners. Delivery will be able to intervene at any time before this date or after !

Delivery times vary from one sale to another and are specified from the command validation step (estimated). They are recalled by mail in the mail following the order confirmation, and in the space My account / my orders.

No shipping is made on Saturdays, Sundays and holidays, except in withdrawal points allowing it.

The products are delivered to the address indicated during the order process or in the withdrawal point chosen by the customer. The Customer will not be able to blame the Mercure - Global Trade Agency with a mistake or insufficiency in the address seized by his care on the occasion of the creation of his account or the order or a bad provision by the selected carrier.

Global-Transaction.fr can not be held responsible for the harmful consequences due to a delay of routing. However, in the event of delivery delay of more than 7 days, not justified by a case of force majeure, the Customer may request the resolution of the sale under the conditions laid down in Article L114-1 of the Consumer Code and obtain the reimbursement of the price paid (conditioned by the certificate of non- distribution issued by the carrier, no later than one month after the shipment of the order).

The carriers used by Global-Transaction.fr are World Relay, Colissimo Home Delivery, Colissimo Delivery in Point Relays and Chronopost and Shop2Shop.

Depending on the delivery address, the delivery modes available are: home delivery (counter-signature), post office withdrawal / relays (near the home of the customer or the place of his choice).

GLOBAL-Transaction.fr Declains any liability for delivery delays caused by the absence of the recipient of the package or non-withdrawal within the period provided for this purpose.

In case of delivery of non-compliant, broken or defective products, the customer will have to contact without delay and upon receipt or withdrawal of his order, the customer service at the email address: service.client@global-transaction.fr
The store is entitled to refuse the returned item if it is not salable in the state (damaged article, without packaging ...).

When the commercial agency Mercure - Global-Transaction.fr is prevented from performing the contract by a case of force majeure or a fortuitous case as defined by French case law or for a foreign cause, including a fault due to the client, the delivery time is extended full right depending on the duration of the impediment. The customer will be informed by e-mail of the occurrence and the end of such impediment. If the impediment lasts more than 4 weeks, each Party will have the option of terminating the contract of upstream, without client can claim compensation.

8 - Back and refund

8.1 - Back

From a legal point of view, for any remote sales, the consumer has a period of fourteen days, from the date of receipt of the goods, to exercise his right of withdrawal without having to justify or pay penalties, with the exception of the costs of return.

Any return must be the subject of an online request on the site www.https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation in the "History and details of your orders" section. Returns sent directly to our head office without prior request can not be addressed. Applications are processed within 48 hours to 72 hours (business days).

For any validated request, a return number will be communicated to the customer. This number will be clearly affixed to the parcel to be returned. The return shipping costs are the responsibility of the customer. The customer will have to complete the return card made at his disposal upon receipt of his package in order to define the reason for the refusal (to be attached to his return package).

In case of error made by the commercial agency Mercure - Global Transaction - Global-Transaction.fr and confirmed by the latter, the shipping costs to return the goods will be the responsibility of ACM - Global Transaction - GLOBAL-TRANSACTION.FR. By default, the return of products will give rise to reimbursement or an exchange according to the customer's will.

Address the parcel to:

Mercure Commercial Agency - Global Transaction

Return service

11, rue de l'Equimac

35610 Trans-La-Foret - France

For any additional information writing to contact@global-transaction.fr

Or call our customer service at 06.36.77.69.60

8.2 - Refunds.

No sending against refund will be accepted.

In accordance with banking legislation, no refund can be made on a credit card whose validity date has expired. In this case, Global-Transaction.fr reserves the right to ask the customer any element allowing him to make the corresponding refund.

Attention, refunds take into account the discounts granted during the order. Thus in the case where the lot price or any other discount can no longer apply, the amount of the discount will be deducted. For example, if the customer bought 6 products at 24 € (price per batch: 1 product 4.99 € - 6 products 24 €) and wishes to reimburse two, the amount of the refund will rise to 4.04 € (24 € - (4.99 € x4)), the conditions of the Batch sale being more met.

Returns will be treated as soon as possible and the customer will be kept informed by email. The reimbursement with the Bank of the Customer will be made within 14 days of the exercise of the right of withdrawal. An e-mail will notify the day and the amount of the banking transaction.

No refund will be able to intervene before the receipt by commercial agency Mercure - Global Transaction of returned products or proof provided by the customer of the delivery of the products to the carrier he has charged to return in case of loss of parcel by the latter.

This faculty of withdrawal can never play if the delivered products have obviously been the subject of sustainable use (beyond a few minutes). The opening of the packaging and the fitting of the delivered products should not have returned the goods in order to commercialization. For reasons of hygiene underwear will have to be returned not desceased and not used failing which the refund can not be made.

In any case, the products must be returned to their original packaging, in resale, non-damaged or salis, complete (notices, accessories, etc.), accompanied by the original of the sales invoice, whose customer will keep A copy.

The commercial agency Mercure - Global Transaction - Global-Transaction.fr agrees to exchange or repay the apparently defective products as well as the shipping costs related to the return of the article (s). The defective nature of the product (s) must be validated by the commercial agency Mercure - Global Transaction - Global-Transaction.fr and be the subject of a classic return of return (see above), with as a "default" pattern. Failure pictures will also be attached to the online application.

9 - Guarantee

All Products The Mercure SAS - Global Transaction - Global-Transaction.fr Agency are subject to the legal guarantees, particularly provided for in Articles 1641 and following of the Civil Code. However, beyond two years after the date of purchase, ACM - Global Transaction - Global-Transaction.fr can not be held responsible for any default or vice. Any potentially defective product will be appraised by our Product Save Service and the Customer will have to provide us with proof of purchase to justify the product less than a year. Products deemed "defective" may be subject to an exchange or refund in accordance with paragraph 8.

Any warranty is excluded in case of misuse, negligence or maintenance from the client, as in the case of normal wear of the property. In any event, the warranty of the Mercure - Global Transaction Commercial Agency is limited to replacing or reimbursing non-compliant or vice-assigned products.

Photographs and illustrations accompanying the products on the website of the commercial agency Mercure - Global Transaction - Global-Transaction.fr have no contractual value and can not engage the responsibility of ACM Global Transaction - https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation.

10 - Securing transactions

To ensure the security of payments, the commercial agency Mercure - Global Transaction - Global-Transaction.fr ensures full security by not using the payment method of bank cards.

Your payment is 100% secureEd

through

Instant or classic bank transfer

You even check in check-in of your bank of our IBAN and then proceed to transfer yourself to adjust your orders.

No possible hacking of your banking data

11 - Flash sales or promotion

Global-Transaction.fr organizes flash sales or promotion on its site www.https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation. They are not cumulative with another offer. The reduction applies automatically in the basket. The modalities of order, payment, delivery and return of articles are as defined in the paragraphs of these general conditions of sale.

12 - Sponsorship

A person is a member of Global-Transaction.fr when it is client. As a result, a person wishing to sponsor one or more friends must be a member to benefit from the vouchers offered.

Sponsorship allows a Global-Transaction.fr client (the godfather) to benefit from a purchase order of a unit amount of 5 € TTC when communicated to Global-Transaction.fr the coordinates of a relative (the godson) via the module "Sponsorship" of the Global-Transaction.fr website and that it has passed an order. A voucher of 5 € TTC is definitely acquired to the sponsor as soon as the following conditions are met:

- The godsman never bought on Global-Transaction.fr - but he may have created an account ;

- The godson has not already been sponsored by someone else ;

Your vouchers appear in your Global Customer Account-Transaction.fr! They can be used on all commands (1 good sponsorship by order). All you have to do is the name of the voucher in the vicinctive inset and click OK. Your vouchers are valid for all our promotions within the limit of their validity (1 year) !

What happens if I have to return one or more items of my order ?

If the total net amount (after reductions) of the returned items represents at least 50% of the net (after reduction) initially ordered excluding delivery charges (paid), we deduce the reward sponsorship of the total net amount (after reductions) of the returned items

If the total net (after reductions) of returned items represents less than 50% of the net (after reduction) initially ordered excluding delivery charges (paid), we do not deduct the reward sponsorship of the total net (after reductions) of the returned items.

Referral rewards are not refundable and can only be repayable once.

Global-Transaction.fr reserves the right to modify these conditions at any time. Its responsibility can not be initiated, for any reason whatsoever.

Are proscribed all massive sponsorship activities regardless of the support.

The self-sponsored self-sponsorship activities are also prohibited for which the participant registers with different email addresses in order to make a fictitious sponsorship allowing him to generate benefits.

If Global-Transaction.fr notes some serious irregularities by a participant in the sponsorship program, Global-Transaction.fr can take the necessary measures to stop these irregularities and to cancel the advantages and other reductions that would have been attributed unduly to a participant.

13 - Voucher, discount coupon and promotional code

Global-Transaction.fr offers its customers vouchers in the promotional, sponsorship, contest or loyalty offer.

Anyone benefiting from a voucher, a voucher or promotional code is free to use it when he wishes in the duration of his validity.
The following conditions are applicable as to their use:

  • Vouchers are not refundable.
  • Vouchers can only be used once:
    • if the value of the voucher is greater than the amount of the purchase, the difference is lost ;
    • if the value of the voucher is lower than the amount of the purchase, the difference must be set by the holder of the voucher.
  • Only one voucher is accepted by order.
  • The voucher, coupon coupon and promotional code are not cumulative on the same order.
  • The value of the vouchers can not be recovered in cash. The items set with a voucher can possibly be exchanged for similar items from the shop if they are not suitable, within the limits of available stocks
  • The organizing company can not be held responsible in case of loss or theft of vouchers.
  • It is up to the purchasing voucher holder to pay all taxes (including VAT), customs duties and costs induced by the acquisition of items by means of a voucher.
  • Regarding orders placed via the online store www.https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation, the shipping costs are not covered by the voucher and are invoiced in addition.

In order to benefit from the reduction associated with the voucher, it will have to be selected. The reduction will immediately be deducted from the amount of the order.

Under no circumstances can it be converted into a currency and requested Global-Transaction.fr to deduct from an order already validated and paid the value of a purchase order that would not have been selected or which would be defective, when it was passed.

14 - MP Space (Premium Member)

To be part of the VIP space, just be a https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation customer, and have already made several orders on our online store. The benefits released by this status are exclusively reserved for the customer who has already totaled more than 70.00 € order excluding delivery charges. No requests or additional costs will be requested by the commercial agency Mercure SAS to be part of this space.

15 - Customs duties

Any order placed on the site and delivered outside France may be subject to customs duties and possible taxes that are imposed when the parcel reaches to destination. The latter, related to the delivery of an article, are the responsibility of the customer and fall within his responsibility. Global-Transaction.fr is not required to check and inform its customers of customs duties and applicable taxes. To know them, it is up to the customer to inquire with the competent authorities of his country.

16 - Cookies

Visitors are informed and agree that when visiting the Global-Transaction.fr website a cookie can be installed on their computer hardware. The cookie allows the identification of the visitor and the registration of the actions carried out on the Global-Transaction.fr website operated by the commercial agency Mercure SAS. This allows the customer who returns to the Global-Transaction.fr website to be automatically connected to his loyalty space and not to reinforce his coordinates when ordering.

17 - Personal data (approval c.n.i.l. number in progress)

In accordance with Articles 39 and following of Law No. 78-17 of 6 January 1978 amended in 2004 relating to IT, Files and Freedoms, any person may obtain communication and, where appropriate, rectification or deletion of the information concerning it.

CNIL Declaration Number: Current asks.

Commercial Agency Mercure SAS - Global Transaction - Global-Transaction.fr undertakes to take all useful precautions, with regard to the nature of the data and the risks presented by their treatment, to preserve the safety of said data and, in particular, to prevent them from being distorted, damaged, or unauthorized third parties have access to it.

Commercial Agency Mercure SAS - Global Transaction - Global-Transaction.fr also undertakes to use the customer's e-mail address for internal purposes and intervenes any communication to third parties.

18 - Intellectual Property

The intellectual and / or industrial property rights protecting all musical elements, texts, comments, images, photos, drawings, videos reproduced on the website https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation are reserved for their holders. Any total or partial reproduction of one of these elements without the written prior written authorization of the holder of such intellectual property rights, is strictly prohibited.

19 - Responsibility

The Company Commercial Agency Mercure SAS - Global Transaction - Global-Transaction.fr can not be held responsible for any damage, no loss or alteration of the data, of any loss of profit, turnover or any other indirect damage, consecutive or not Consecutive of any kind caused to visitors due to dysfunction of the https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation website whatever the cause.

The responsibility of the commercial agency Mercure SAS - Global Transaction - Global-Transaction.fr can not be initiated for the total or partial non-performance of the contract concluded with the client in case of force majeure, the occurrence of an act attributable to the customer or any event unpredictable and insurmountable. In addition, any inconvenience or injury inherent in the use of the Internet, including a break in the service, an external intrusion or the presence of computer viruses, can not be reproached to the company Commercial Agency Mercure SAS - Global Transaction - https://global-transaction.fr/en/module/dgcontenttranslation/urlstranslation

20 - Applicable law and dispute management

These general conditions of sale are subject to the application of French law. The language of this contract is the French language.

Any dispute in the contractual relations between the commercial agency Mercure SAS - Global Transaction - Global-Transaction.fr and its consumer clients will take advantage of the competent courts under common law.

Competence Attacking Clause: Pour dispute, the courts of the registered office of the commercial agency Mercure SAS will be the only competent and only the texts in French languages are contractual. Translations in other languages are just a help ....

"In accordance with Articles L.616-1 and R.616-1 of the Consumer Code, we propose a consumer mediation scheme. The selected mediation entity is: free choice to the consumer customer of the mediator of his choice.

21 - Reminder

" In accordance with the legislation in force, our General Conditions of Sale (CGV) are the only basis for trading with our buyers. In the absence of a written agreement, any order received implies the unreserved acceptance of our general conditions of sale, notwithstanding all contrary stipulations that may appear on the purchase orders.
The fact for the supplier not to avail at a given time of one or more of the provisions of the general conditions of sale can not be assimilated to a waiver, the supplier still remaining free to demand their strict application. "